Privacy Policy

We take your privacy seriously. This Privacy Policy describes how “Radical Sensitive Leadership” (“we”, “us”, “our”) collects, uses, shares, and protects your personal data via this website and related services.

1. Data Controller

Dr. Miriam von Felbert
Schwanenweg 19, 24558 Henstedt‑Ulzburg, Germany
Email: hello@radicalsensitiveleadership.com

2. Data Collected

• Contact information (name, email) when you subscribe, book coaching sessions, or send inquiries.
• Technical data (IP address, browser, device) for analytics.
• Payment data (via Stripe), and session-related notes (confidential) stored securely.

3. Purpose & Legal Basis

We process personal data to provide our services, process payments, communicate with you, and improve our website. The legal bases include consent (GDPR Art.6(1)(a)) and performance of contract (Art.6(1)(b)).

4. Cookies & Analytics

We use minimal cookies for functionality. We track behavior via Plausible Analytics (or similar), which are GDPR-compliant and anonymize data.

5. Data Sharing

• Stripe (payment processing) – privacy-compliant.
• Ghost and CAL – website and booking tools.
• You can request removal or export of your data at any time.

6. International Transfers

Personal data is processed within the EU and via Stripe (whose servers are located in Europe and the US). Stripe ensures GDPR-compliant transfers (Standard Contractual Clauses).

7. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability.

8. Data Retention

We retain data only as long as necessary for contract fulfilment, legal compliance, or analytics. Upon request, we will remove your personal data unless legally required to retain it.

9. Contact & Complaints

For questions or requests, contact us at hello@radicalsensitiveleadership.com.
You also have the right to lodge a complaint with a data protection supervisory authority.